Vision Creati LLC respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how information may be collected, used, stored, and protected when you visit velocutticot.com or purchase our video editing services.
Information We May Collect
Depending on your interaction with our website, we may collect:
- Name
- Email address
- Billing information
- Contact information
- Order information
- Project instructions
- Video files
- Images
- Audio files
- Logos and other project materials
- Communications between you and our service team
How We Use Information
We may use information to:
- Process purchases
- Provide video editing services
- Communicate about projects
- Deliver completed videos
- Process refunds
- Provide customer support
- Respond to inquiries
- Maintain website security
- Improve our services
- Comply with applicable legal obligations
Customer Video Files
Video files and other project materials submitted by customers are used primarily for providing the requested editing service.
We do not claim ownership of customer-owned content simply because it is submitted to us for editing.
Payment Information
Payments may be processed through third-party payment providers.
We generally do not need to directly store complete payment card information when payment processing is handled by an applicable third-party payment provider.
Customers should review the privacy policies of the applicable payment provider for additional information.
Data Retention
Customer information and project materials may be retained for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.
Project files may generally be removed approximately 30 days after final delivery, unless a longer retention period is reasonably necessary or otherwise agreed.
Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
United States Customers
Our video editing services are offered only to customers within the United States. Information collected through our website and in connection with our services may be processed and stored within the United States or by third-party service providers operating on our behalf.
By using our website or purchasing our services, you acknowledge that your information may be collected, used, processed, and stored as described in this Privacy Policy and in accordance with applicable United States laws.